Refund Policy

Effective June 2026·Updated June 2026

We want you to feel confident trying Aminta. This policy explains when refunds are available, how to request one, and what falls outside our refund window.

Monthly Subscriptions

You may request a refund within 7 days of your initial purchase if you experience a technical issue that prevents Aminta from functioning as intended and our support team is unable to resolve it within a reasonable timeframe.

To be eligible, refund requests must be submitted within 7 days of the original purchase date with a description of the issue encountered. Requests submitted after this window will not be considered.

Submit all refund requests by email to: hello@amintaapp.com

Subscription renewals are non-refundable. If you no longer wish to be charged, cancel your subscription before the next renewal date in your account settings. You retain access until the end of the billing period.

Lifetime Plans

Lifetime plan purchases may be refunded within 14 days of the original purchase date, provided the product has not been substantially used.

“Substantially used” means any of the following:

  • More than 10 content generations have been made under the account
  • A Voice Profile has been saved and used to generate content
  • Content generated by Aminta has been published to a social platform

If you purchased a lifetime plan and believe you qualify for a refund, contact hello@amintaapp.com within 14 days of purchase.

Abuse Prevention

We review all refund requests individually and in good faith. However, we reserve the right to deny requests in cases of:

  • Fraud or misrepresentation in the refund request
  • Abuse of the refund process (e.g., repeated purchase-and-refund cycles)
  • Excessive usage of the Service prior to requesting a refund
  • Violations of our Terms of Service that led to account suspension
  • Requests submitted outside the applicable refund window
Attempting to obtain refunds through chargebacks without first contacting us may result in permanent account termination. We respond to all good-faith requests within 5 business days.

Contact

For refund requests or billing questions, reach us at:

Email: hello@amintaapp.com

Include your order ID or the email address associated with your account. We aim to respond within 5 business days.

This Refund Policy is part of our Terms of Service. In the event of a conflict, the Terms of Service prevail.